AI-NATIVE OPERATIONS

Your best office manager
never sleeps.

PipeOps is the AI that answers every call, dispatches your techs, follows up with customers, and runs your back office 24/7. Built for HVAC and trades companies that are done losing jobs to voicemail.

85% of callers won't call back
if you miss them
$500 average revenue lost
per missed call
24/7 coverage without
hiring night staff

The trades have a back-office problem.

You started your company to do great work. Instead, you spend half your day answering phones, scheduling callbacks, chasing invoices, and dispatching techs from a whiteboard. Your best technicians are out in the field. Your phone rings to voicemail. That missed call just became your competitor's job.

Missed Calls

After-hours emergencies go to voicemail. Customers call someone else. Revenue walks out the door.

Manual Dispatch

Sticky notes and whiteboards. Wrong tech sent to the wrong job. Wasted drive time. Frustrated customers.

📝

No Follow-Up

Jobs finish and customers never hear from you again. No review requests. No maintenance reminders. No repeat business.

Not software. An employee.

PipeOps doesn't give you another dashboard to manage. It does the work.

01

Answers Every Call

24/7 AI receptionist trained on HVAC and plumbing terminology. Captures job details, qualifies emergencies, books appointments. No hold music. No voicemail. Every call becomes a job.

02

Dispatches Your Crew

Matches technicians to jobs based on skills, location, and availability. Reroutes mid-day for emergencies. Sends customers real-time ETAs. Your whiteboard is retired.

03

Follows Up Automatically

Post-service satisfaction checks. Review requests sent at the right moment. Seasonal maintenance reminders that book themselves. Your repeat business runs on autopilot.

04

Reports to You

Daily summaries: calls handled, jobs dispatched, revenue generated, customer satisfaction. You see everything that happened without asking anyone.

What you're replacing.

Today
With PipeOps
2 AM emergency call
Goes to voicemail
Answered, triaged, tech dispatched
Scheduling a callback
Sticky note on the dashboard
Booked, confirmed, reminder sent
Finding the nearest tech
Call three guys, hope one answers
Auto-matched by location and skill
Getting Google reviews
"I keep meaning to ask"
Auto-sent 2 hours after job completion
Knowing how the day went
"I think we did 6 jobs?"
Full report in your inbox by 6 PM

The trades built America.
It's time someone built the back office
they actually deserve.

PipeOps exists because the best HVAC technicians in the country are losing business to companies with bigger office staffs, not better skills. We're fixing that.